Alphy Thomas | Published: 2018-07-24T13:08:55+00:00 | Error, Tips|
Outlook is one of the most prominent email client application preferred by Mac users. But sometimes Mac Outlook spark up unnecessary error due to which email communication get halts. Nowadays, Mac Outlook user are continuously facing various errors such as Mac Outlook 2016 not downloading attachments, Mac Outlook 2016 attachments greyed out or attachments not showing up. Thus, we will discuss all these errors in the consecutive parts. For now, we will consider the Outlook For Mac not downloading attachments in this blog along with their resolutions.
Top Free Methods to Fix Mac Outlook 2016 not Downloading Attachments
Among all of the Microsoft Office programs, Outlook is one of the most widely used email application, especially in a business environment. Moreover, it is available for both Mac and Windows platform but it supports different file format for saving data. As everyone knows, the primary work of these email programs is to send or receive emails. Thus, if a Mac Outlook user is unable to download the attachments then, it becomes a serious issue and cannot be ignored.
Feb 20, 2020 My mac, running Mojave when in outlook frequently does not move email into folders I select using the move command (or by dragging to the desired folder) really frustrating. You can also try to download the Outlook Reset Preferences tool and verify the result. If the issue still persists, to further assist you, please provide the following. Outlook for Mac works with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud Learn more about Office 365 Office 365 is a cloud-based subscription service that brings together premium versions of Word, Excel, PowerPoint, Outlook and OneDrive, with the best tools for the way people work today.
Therefore, in the upcoming section we are going to describe a manual procedure to let users know how to troubleshoot Mac Outlook 2016 not downloading attachments issue. Before proceeding this, first let us consider the following scenario, which is taken from forum site:
“A couple of days, I have to travel for work but facing a problem in Mac Outlook 2016 linked with MS Exchange account to my official id. Within it, some of the random mails do not show attachments. Even I have not deleted any messages still Outlook for Mac attachment not downloading. Although I am unable to know the reason behind it as it is not showing any error message. I failed to fix these kinds of problems. So, I am searching for a quick solution that helps to fix this Outlook for Mac not downloading attachments as soon as possible.”
Several Reasons of Mac Outlook 2016 Attachment Problem
If users are facing any issue while downloading the attachments in Mac Outlook, then there should be certain reason behind. This problem is mostly experienced by end users when they upgrade the version of Microsoft Outlook. There could be some compatibility, which sometimes may lead to result in such type of problem in Outlook for Mac. The main problem with the Outlook application not with the file format. So, users need to fix Outlook For Mac Not Downloading Attachments by using manual tricks described in the next section.
Also Read: How to Archive Emails in Mac Outlook 2016/2011?
3 Approaches to Fix “Outlook For Mac not Downloading Attachments” Issue
When it comes to fix Outlook 2011 for Mac not downloading attachments issue, then there are various troubleshooting approaches available. In this section, we will discuss top three methods to Mac Outlook 2016 not downloading attachments problem:
Approach #1: Check for All Updates
First of all, the users can try to check Outlook have some updates. Now, for doing same, users must have to follow below steps:
- Open Mac Outlook 2016 on your local machine
- After that, go to the Help option
- Next, you can select Check for Updates option
You can simple follow above instructions in the AutoUpdate application and fix this issue. If it does work move to the next approach.
Export Mac Outlook 2016 to PST By Using OLM Converter Software
Approach #2: Download Attachment via Office 365 Account
If users have Outlook for Mac account synced with MS Office 365, then it is really that easy to view and download all attachments. Moreover, it is one of most reliable ways to download the attachments from Mac Outlook in case of emergency. If it fails then, users can go for next solution to fix Mac Outlook 2016 not downloading attachments problem.
Approach #3: Empty or Clear the Cache on Mac
There might be possibility that there is some synchronization problem in MS Outlook and attachment getting stuck in midway. Therefore, to fix this Outlook for Mac not downloading attachments error, follow the step-by-step procedure as given below:
- Initially, choose the navigation pane and then, right-click on the account
- In the next step, click on the Properties option
- After that, click on the Empty Cache option
- Right-click on a particular folder that contain email attachments, which are not downloading
- Finally, hit on Synchronize Now option
All these manual methods are very useful to troubleshoot Outlook 2016/ 2011 for Mac not downloading attachments. Follow any of the approach that will definitely overcome this issue and users can easily download their emails in Mac Outlook 2016 without any complications.
Bottom Line
It is always necessary to eliminate any sort of errors related to Mac Outlook as these errors may lead to data loss. Out of which, one such error message showing like this “Mac Outlook 2016 not downloading attachments”. Therefore, in this write-up, we have discussed a manual procedure to fix this issue. Furthermore, we have discussed various reasons behind the occurrence of this error. Thus, end users can follow any approach as per their need or convenience.
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Important: This feature availability depends on your plan.
This article describes Outlook 2019 installation on a Mac.
Outlook 2019 for Mac System Requirements:
- Operating system: Office 2019 for Mac is supported on the three most recent versions of macOS. When a new version of macOS is released, the Office 2019 for Mac Operating System requirements are updated such that the three most recent versions are supported: the new version of macOS and the two previous versions.
- Computer and processor: Intel processor
- Memory: 4 GB RAM
- Disk space: 10 GB of available disk space. HFS+ hard disk format (also known as macOS Extended or APFS)
- Display: 1280 x 800 screen resolution
You can download Outlook 2019 here:
- Administrators: CONTROL PANEL > Home > Downloads > Outlook 2019 for Mac.
- Users: My Services > Downloads and Instructions > Download Outlook > Outlook 2019 for Mac.
Clicking on the Download button will download the Outlook 2019 disk image file (.DMG) onto your Mac.
To install Outlook 2019 on Mac:
- Double click the .DMG file to mount the disk image. It will show up in Finder > Devices as Outlook 2019 Mac. This mounted image contains two .PKG files: the Microsoft Outlook 2019 Installer and Microsoft Office Volume License Serializer.
- Run the Microsoft Outlook 2019 installer .PKG file. You'll see the installation window.
- Wait until the Install Microsoft Outlook for Mac window appears. On the Introduction step click Continue.
- Read the Software License Agreement. Click Continue and Agree to the terms of SLA.
- On the Installation Type step you can change the install location. Once this is done, click Install.
- Confirm installation with your Mac Identity password.
- Wait for the installation process to complete.
- Close the Outlook 2019 Setup window.
When done, you need to activate Microsoft Outlook 2019 with the Microsoft Office Volume License Serializer:
- Run the Microsoft Office 2019 Serializer .PKG file. You'll see the installation window. Click Continue.
- On the Installation Type step you can change the install location. Once this is done, click Install.
- Confirm installation with your Mac Identity password.
- Wait for the installation process to complete.
- Close the Volume License Serializer installation window.
For more information about the Microsoft Office Volume License Serializer please refer to Microsoft article Overview of the Volume License (VL) Serializer.